99bt Privacy Policy

This Privacy Policy ("Policy") is issued on behalf of the 99bt platform ("99bt", "we", "us"). This Policy explains what information we collect, how we use it, and how we keep it secure when you visit our website 99bt.cam, register an account, or use our services.

By using our platform, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services or contact us.

99bt may collect the following types of personal information. Each piece of information is collected for a specific purpose and is not stored beyond what is necessary.

1.1 Information You Provide Directly

When you open an account with 99bt or contact us, we collect the following information:

• Full name, date of birth, and national identity details
• Email address and mobile number
• Mailing address and residential details
• Payment information (such as bKash, Nagad, Rocket account numbers or bank account details)
• Password (always stored in encrypted form)
• Documents submitted for identity verification

1.2 Automatically Collected Information

The following information may be collected automatically while you browse our website:

• IP address and device type
• Browser type and operating system
• Cookies and session data
• Login history and gaming activity information
• Page visit duration and navigation patterns
• Referral source (where you came from before reaching our site)

1.3 Information Received from Third Parties

In some cases, we may receive additional information through identity verification services, payment processors, and fraud prevention services. This information is used solely to ensure account security and verify the legitimacy of transactions.

We use the information collected for the following legitimate purposes:

2.1 Service Operation and Improvement

• Creating, verifying, and managing your account
• Processing deposits, withdrawals, and transactions
• Providing gaming services and bonus offers
• Resolving technical issues on the platform
• Improving the quality of our services and user experience

2.2 Security and Legal Compliance

• Preventing fraud, money laundering, and illegal activity
• Complying with applicable laws and regulatory guidelines
• Age verification — ensuring services are only for those aged 21 and above
• Monitoring account security and detecting unusual activity

2.3 Communication and Customer Support

• Sending notifications regarding transactions, account changes, or security-related matters
• Responding to your inquiries and complaints
• Sending relevant promotional information and offers (with your consent)
• Providing responsible gaming information and support

99bt does not sell your personal information. However, information may be shared with third parties in the following limited circumstances:

3.1 Service Providers

We work with trusted third-party service providers who handle payment processing, identity verification, data analytics, and customer support on our behalf. These providers receive only the information necessary for their assigned tasks and are required to comply with our privacy standards.

3.2 Legal Obligations

Information may be provided to the relevant authorities in accordance with court orders, government directives, or applicable legal requirements. In such cases, we provide only the information that is mandatory.

3.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. We will notify users in advance if such a change occurs.

3.4 What We Do Not Do

• We do not sell your information to advertisers
• We do not share your information with third parties for marketing purposes without your consent
• We do not share irrelevant or unnecessary information

The 99bt platform uses cookies and similar tracking technologies. This is necessary to improve your browsing experience and to ensure the platform functions correctly.

4.1 Types of Cookies

• Essential Cookies: Indispensable for maintaining login sessions and ensuring the core functionality of the site.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to analyze website traffic and usage in order to improve the service.
• Security Cookies: Help detect and prevent fraudulent activity.

4.2 Cookie Controls

You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may prevent some core features of the platform from working correctly.

99bt adopts industry-standard technical and organizational measures to keep your personal information secure.

5.1 Technical Security

• Use of SSL/TLS encryption for all data transmission
• Storing sensitive data (passwords, payment details) in encrypted form
• Secure server environment and regular security assessments
• Automatic detection of unusual access or login attempts
• Support for Two-Factor Authentication

5.2 Organizational Security

• Restricted data access for staff based on necessity
• Regular staff training on privacy and security
• Rapid response plan in the event of a data security breach
• Privacy agreements with third-party service providers

5.3 Steps Taken in Case of a Data Breach

If a data security breach ever occurs and there is a risk that your information may be affected, we will notify you by email as quickly as possible and take remedial action.

We retain your information for as long as it is needed to fulfill the relevant purpose or to comply with legal obligations.

• Active Accounts: All information is retained while the account remains active.
• Closed Accounts: Information is retained for a defined period after account closure in accordance with legal and regulatory requirements.
• Transaction Records: Details of financial transactions are recorded and retained in accordance with applicable law.
• Marketing Consent: Information is deleted after you withdraw your consent to marketing communications.

Once the need has passed, we securely delete your information or anonymize it in a way that prevents you from being re-identified.

99bt respects each user's rights regarding their information. You have the following rights:

7.1 Right of Access

You may request a copy of the personal information we hold about you. We will provide this information within a reasonable timeframe.

7.2 Right to Rectification

If the information we hold about you contains any inaccuracies or is incomplete, you may request a correction through our customer support team.

7.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, this request may not be fully fulfillable where there are legal obligations or ongoing disputes.

7.4 Right to Object to Processing

You may object to the use of your information for direct marketing purposes. After this objection, we will no longer use your information for that purpose.

7.5 Right to Withdraw Consent

You may withdraw any consent you have previously given at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

To exercise these rights, contact us at: [email protected]

99bt's services are for those aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21.

If we become aware that a minor's information is in our system, we will immediately close that account and delete the associated information. If you believe that a minor has registered on our platform, please notify us.

Our platform is connected to third-party payment services such as bKash, Nagad, Rocket, and bank transfer services. These services have their own privacy policies.

When using third-party services through our platform, the privacy policies of those services will apply. 99bt is not responsible for the use of your information by third parties. We recommend that you read the privacy policies of the relevant services.

Our game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt) follow their own data protection standards. 99bt does not control the data processing practices of these providers.

99bt reserves the right to update this Privacy Policy as needed. This Policy may be revised due to changes in services, new legal requirements, or business changes.

For significant changes, we will notify you in the following ways:

• Displaying a special notice on the website
• Sending a notification to your registered email address
• Updating the "Last Updated" date at the top of the Policy

Continuing to use the platform after a revised Policy has been published will be considered as your acceptance of the revised Policy. We recommend that you review this Policy on a regular basis.