Responsible Gaming at 99bt — Your Safety Is Our Priority
Gaming is for fun — not for stress. 99bt provides all the tools and support you need to play safely and mindfully.
Why Is Responsible Gaming Important?
Online gaming is a form of entertainment. But like any entertainment, it needs to be enjoyed mindfully. 99bt believes that responsible gaming is the foundation of a healthy gaming experience. We want every player on our platform to play with joy — never under pressure or with worry.
99bt is a trusted name for thousands of gaming enthusiasts in Bangladesh. That is why we have built features into our platform that help you stay in full control of your gaming. From setting deposit limits to full self-exclusion — all our responsible gaming tools are right at your fingertips.
Remember: gaming should never be treated as a source of income. It is for entertainment only. If you ever feel that gaming is having a negative impact on your life, contact our 24/7 live chat support immediately.
Our Responsible Gaming Tools
99bt has several effective tools to keep players safe. Set any limit according to your preference.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. To increase a limit, a 72-hour waiting period applies — which helps you avoid impulsive decisions.
Time-Out Feature
Temporarily pause your account for a set period — from 24 hours up to 30 days. During this time, logging in or making deposits will not be possible. Taking a break is part of healthy gaming habits.
Self-Exclusion
If you feel gaming is getting out of control, choose self-exclusion. You can close your account for 6 months or permanently. This decision takes effect immediately and the account cannot be reactivated during the exclusion period.
Loss Limit
Set a maximum daily or weekly loss amount. Once the set limit is reached, placing further bets will be automatically stopped. This keeps your budget protected.
Session Time Alert
Receive reminders after a set gaming session duration. Our system will send you a notification every hour so you can make mindful decisions about continuing to play.
Gaming History
View a detailed history of all your bets, wins, losses, and deposits. Use this information to ensure transparency and understand your own gaming patterns.
Signs of Problematic Gaming
When gaming crosses the line from entertainment into a problem, certain specific signs appear. If any of the signs below apply to you, seek help immediately.
Remember, asking for help is not a sign of weakness — it is a courageous step. The 99bt support team is always by your side.
Playing beyond your budget: Betting with money needed for family or personal expenses, or borrowing money to play.
Chasing losses: Repeatedly placing larger bets to try to win back money that has been lost.
Hiding gaming habits: Concealing or lying to family and friends about gaming activity.
Emotional dependence: Feeling restless, irritable, or anxious when not playing.
Impact on daily life: Neglecting work, studies, or family time due to excessive gaming.
Inability to keep limits: Setting limits for yourself but repeatedly exceeding them.
Core Principles of Responsible Gaming
The following responsible gaming principles at 99bt apply to every player. These principles ensure a healthy and enjoyable gaming experience.
Play for Entertainment Only
Never think of gaming as a source of income or a solution to financial problems. It is a means of entertainment — enjoy it as such.
Set Your Budget in Advance
Decide before you play the maximum amount you are willing to spend. Never go beyond that budget, even when on a winning streak.
Stick to Time Limits
Set a time limit for each gaming session and follow it strictly. Take regular breaks.
Do Not Make Decisions Based on Emotion
After a loss or a win, avoid placing excessive bets out of emotion. Play with a clear head.
Seek Help Immediately If You Have a Problem
If you feel gaming is getting out of control, do not delay — reach out to 99bt support or seek professional help.
How to Set Limits?
Step 1: Log In
Log in to your 99bt account and go to the "Account Settings" section.
Step 2: Responsible Gaming
Select the "Responsible Gaming" menu — you will find all the tools here.
Step 3: Set Your Limit
Deposit limit, loss limit, or time-out — choose according to your needs.
Step 4: Confirm
Save your limit. Reducing a deposit limit takes effect immediately; increasing one requires a 72-hour wait.
If you have any trouble setting limits, contact our 24/7 Bengali live chat — we will help you right away.
The Option for a Long-Term Break
Self-exclusion is the most powerful responsible gaming tool. When you realize that gaming is getting out of control, use this option to close your account yourself.
- Close your account for 6 months, 1 year, or permanently
- Logging in or making deposits is not possible during the exclusion period
- Promotional emails will be stopped automatically
- Your balance will remain safe
- Contact support to reactivate your account after the period ends
To self-exclude, email [email protected] or let us know via live chat.
📋 Responsible Gaming Checklist
- I set a budget before each session
- I do not place larger bets when I lose
- I do not think of gaming as a source of income
- I prioritize spending time with family and friends
- I play within the time limits I have set
- I do not hesitate to ask for help when I need it
Contact Us for Help
If you have any concerns about gaming, never face them alone. Our team and professional organizations are always by your side.
Live Chat Support
Get instant support in Bengali 7 days a week, 24 hours a day. If you have any questions about responsible gaming, chat with us right away.
Email support
Send requests related to self-exclusion or setting limits to: [email protected] — we respond quickly.
Professional Advice
If gaming addiction becomes serious, speak with a mental health professional or your family. Seeking professional help is an act of courage.
Play Safe, Play Happy
Enjoy your favorite games at 99bt — full control is in your hands. For any questions, check our FAQ or contact support directly.
Safe • Responsible • Trusted